How do I know if my message sent on Viber? The status icons are similar in design and concept to those being used by competing apps, including Telegram and WhatsApp, where one grey check mark indicates the message has been sent, two grey check marks indicate it has been received and two colored check marks indicate it has been read. Why do I only have one GREY tick on Viber? Purple ✓✓ means your recipient has seen your message. Two ✓✓ means your message has been delivered to your recipient’s phone.
How does it work? One ✓ means your message is sending. If this doesn’t help, repeat the steps but only click on Clear Data instead of Clear Cache, and see if it works. Go to your phone Settings, find App Manager (or however it’s called on your phone), and find Viber. The easiest way to fix this issue is to clear cache and data.
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